TERMS AND CONDITIONS OF USE
Welcome to our website!
We hope you enjoy your online experience.
Atrás da Montra - Equipamentos para Espaços Comerciais, Unipessoal, Lda (Atrás da Montra) is committed to maintaining the levels of trust and confidence that we have in our site among our users.
The terms and conditions below establish the rules for using the website.
Feel free to explore our website and, if possible, contribute with your suggestions.
However, your use of the website and the content published must not be offensive or in any way contrary to the law. It is important to bear in mind that you must not:
a) Violate the right to privacy of other users;
b) Infringe any intellectual property rights;
c) Damage the integrity of the website.
2. PROTECTION OF INFORMATION
3. INTELLECTUAL PROPERTY
All intellectual property rights, including copyright and proprietary rights, in materials published by Atrás da Montra on the website (e.g. text and images) are owned by it or its licensors.
You may reproduce extracts from the website for private use (i.e. non-commercial use) provided that you respect its integrity and respect all intellectual property rights, including any copyright notice that may appear on that website.
Atrás da Montra makes an effort to ensure the accuracy of the materials on the website in order to avoid occurrences or disturbances, and therefore cannot be responsible for inaccurate information, disturbances, withdrawals or other events that may cause any damage, whether direct or indirect. Any use of the materials available on the website shall be the sole and exclusive responsibility of the user.
5. CONTACT US
This website belongs to Atrás da Montra - Equipamentos para Espaços Comerciais, Unipessoal, Lda., with headquarters at Rua Santo António, Pavilhão 3, Sobreiro, Albergaria-a-Velha, with VAT number 507 578 295, registered in the Commercial Register of Águeda under the same number.
If you have any questions or comments about the website, please feel free to contact us at [email protected] or by mail to Atrás da Montra - Equipamentos para Espaços Comerciais, Unipessoal, Lda., Rua Santo António, Pavilhão 3, Sobreiro, 3850-253 Albergaria-a-Velha and Valmaior.
7. APPLICABLE LAW AND JURISDICTION
The website is intended only for users in Portugal. Atrás da Montra makes no representation that its products and the content of this site are appropriate or available for use in locations outside of Portugal.
The User and Atrás da Montra agree that any claim or conflict related to the website will be governed by the law of Portugal, electing as the applicable forum the district of Aveiro.
TERMS AND CONDITIONS OF SALE
By placing an order through our online store you are accepting the Terms and Conditions (the Conditions) applicable to all items advertised on our website, https://atrasdamontra.com (website). Please read the Terms and Conditions of Sale carefully before placing your order. You are advised to print the Conditions for future reference.
If you do not agree with these Conditions, you may not order any item from our Website. The Website is managed and controlled by Atrás da Montra - Equipamentos para Espaços Comerciais, Unipessoal, Lda (Atrás da Montra), with registered office at Rua Santo António, Pavilhão 3, Sobreiro, Albergaria-a-Velha, with Fiscal Identification Number 507 578 295, registered in the Comercial Register of Águeda under the same number. Some services available on this website are provided by third party companies hired for this purpose, on behalf of Atrás da Montra, namely for the transportation of goods purchased on our website.
By placing an order through the website, you expressly certify and declare that:
a) there is no legal impediment on your part to enter into contracts;
b) you are over 18 years of age.
Your order is equivalent to a proposal to purchase and only becomes binding when it is expressly accepted by Atrás da Montra by sending an email with confirmation of the same. When you receive your order, you must sign the delivery note.
By signing the delivery note you declare, for all due purposes, that you are giving your written consent to the order you placed via the website. Wholesale orders placed by commercial or consumer groups will not be accepted. The items will remain the property of Atrás da Montra until good collection of the same. The item, when delivered, becomes the responsibility of the person who received it.
The articles presented in this Website are available for sale by the prices indicated in euros. VAT at the legal rate in force and shipping costs are added to the prices presented.
The shipping costs will be presented before placing the order, taking into account the quantities ordered. Products will be subject to warehouse availability and current market conditions. If any unforeseen situation of stock rupture occurs after the order is placed, this will be duly communicated to you.
3. PAYMENT METHODS
Payments can be made through the following methods:
a) Bank transfer;
b) ATM and
Your order will only be processed after successful payment. In case the payment is made by ATM, you should make the payment within 15 calendar days, with the exception of items on promotion or out of stock. After this period you will receive an email notification of order cancellation.
Atrás da Montra reserves the right to cancel the order if the payment is not authorized or if there are doubts about the proper collection.
The delivery of orders may be made through various methods as indicated on the website. Home delivery can not be made in P.O. boxes. Atrás da Montra is committed to deliver the items ordered as soon as possible. The deadlines for availability contained in the fact sheets of products should be considered as indicative only.
Atrás da Montra will always strive to meet these deadlines, but does not assume any responsibility for the inconvenience or damage inherent in the failure to meet them. To track an order in progress you can call +351 234 522 578 or send an email message to [email protected].
It is your responsibility to ensure that you will be available on the delivery day of your order. After an attempted delivery, the order will be available at the post office for up to five working days, depending on the type of shipping. After these five days the package will be returned.
If the customer wants a new shipment, the stipulated shipping costs will be charged. Otherwise the value of the items ordered will be returned without the value of postage and a process will be opened for the return by bank transfer, depending on the type of payment the customer initially selected.
5. TERMINATION OF THE CONTRACT
The consumer has the right to free termination of this contract within 14 calendar days without giving any reason. The period for exercising the right of free withdrawal expires 14 days from the day following the day on which you or a third party indicated by you, other than the carrier, takes physical possession of the goods. In order to exercise your right of free withdrawal, you must notify us by letter to the address Atrás da Montra - Equipamentos para Espaços Comerciais, Unipessoal, Lda., Rua Santo António, Pavilhão 3, Sobreiro, 3850-253 Albergaria-a-Velha and Valmaior or to the email address [email protected] your decision to terminate this contract by an unequivocal statement.
For the period of free withdrawal to be respected, it is sufficient that your communication concerning the exercise of the right of free withdrawal is sent before the expiration of the withdrawal period. In case of withdrawal from this contract, you will receive a refund of all payments made without undue delay and in any event not later than 14 days from the date on which we are informed of your decision to withdraw from this contract. We will make such refunds using the same means of payment as you used for the initial transaction, unless you expressly agree otherwise; in any event, you will not incur any costs as a result of such refund.
We may request collection of the goods, the cost of returning them to you will not be borne by us. You are only liable for depreciation of the goods arising from handling in excess of what is necessary to check the goods.
6. DEFECTIVE GOODS
In case of defective items, the exchange or refund will be made in accordance with the law. If the order is cancelled before it is received, you have the right to refuse to receive it and the refund will be made within 30 days.
To have access to the discounts offered on the Website, consumers must be registered on the Website. The prices and promotions applied to products in your order will be those indicated on the Website when you make your purchase, regardless of existing discounts on the day of delivery of the order.
These discounts represent a commitment, but always on the condition that the order is completed by the Customer, through "check-out" and paid for, by the end of that period. Storing a product in the "shopping cart" does not guarantee its price or discount.
All discounts on our Website are limited to existing stock. All orders placed by customers are subject to physical confirmation of stock due to the impossibility of ensuring the full update in real time of the online platform.
These Conditions may be changed whenever necessary.
The terms and conditions applicable will be those in force on the date you place your order, unless a change to such terms and conditions is required by law or by a competent authority.
These Conditions are governed by Portuguese law and the parties agree to submit to the jurisdiction of the Portuguese Courts, or alternatively, in the event of a dispute arising out of a complaint about a product purchased exclusively through our Website, you may submit your complaint to an Alternative Dispute Resolution Body:
CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
Telefone: 21 384 74 84 / 91 922 55 40, Fax: 21 384 52 01
Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Av. Fernão de Magalhães, 240- 1º
Telefone: 239 821 289 / 239 821 690, Fax: 239 821 690
Centro de Arbitragem de Conflitos de Consumo de Lisboa
Rua dos Douradores, 108 - 2º e 3º
Telefone: 21 880 70 30, Fax: 21 880 70 38
Centro de Arbitragem de Conflitos de Consumo da Região da Madeira
Rua da Figueira Preta, n.º 10 – 3.º andar
Telefone: 291 750 330, Fax: 291 750 339
Email: [email protected]
Centro de Informação e Arbitragem do Porto
Rua Damião de Góis, 31 loja 6
Telefone: 225 029 791 e 225 508 349, Fax: 225 026 109
Email: [email protected], Web: http://www.cicap.pt
Centro de Informação e Arbitragem de Vale do Ave
R. Capitão Alfredo Guimarães,1
Telefone: 253 422 410, Fax: 253 422 411
Centro de Informação e Arbitragem do Vale do Cávado
R. D. Afonso Henriques, nº1 (Ed. Da Junta de Freguesia da Sé)
Telefone: 253 617 604, Fax: 253 617 605
Viana do Castelo
Av. Rocha Paris, n.º 103 (Ed. Villa Rosa)
4900-394 Viana do Castelo
Telefone: 258 806 267, Fax: 258 806 269
Centro de Informação, Mediação e Arbitragem do Algarve
sala 26 do 3º andar do Edifício da ANJE, sito no Edifício Ninho de Empresas, Estrada da Penha
8000 - 151 Faro
Telefone: 289 823 135 Fax: 289 812 213
More information at Portal do Consumidor www.consumidor.pt